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FAQ's
Satisfaction Guarantee
We know how difficult it can be to buy products online that you can't touch, feel or try on (did you buy the right size? the right color?). That's why we stand behind all orders with our 30 day satisfaction guarantee. If for any reason you need to return (or exchange) an item, simply contact our customer service department.
How do I cancel an order?
If you need to cancel your order, simply e-mail Customer Service. Please include the order number of the item that you would like to cancel to ensure accuracy. Please note, if your order has already started processing, you may not be able to cancel it.
Adding Items to your order
If you have already completed an order and wish to add an additional item to your order, you will need to cancel your initial order and place a new order. This process is necessary as you must authorize any new charges to your order. To cancel an order, simply e-mail Customer Service. Please include the order number of the item that you would like to cancel to insure accuracy.
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