After I place my
order what happens?
Once your order comes in we try to
process all orders within 2-3 days.
We begin processing your order by
selecting the items you purchased
and get them ready for shipment. We
have a large inventory which enables
us to process your order in a timely
manner. If we are out of an item
you'll be notified by email that the
product is not available.
How long before
my order arrives?
Most orders arrive within 7-10
business days upon shipping. We
won't charge your credit card until
your order is ready to ship. If an
order or item is cancelled before it
has been shipped, there is no need
for a refund.
How do you ship?
All orders go out via Untied Parcel
Service (UPS) or Federal Express.
Can you ship to
my country?
If you live outside of the US we can
still ship to you using UPS
International. Whenever a order
comes in from outside the US, we
notify the customer as to what the
shipping charge will be to reach
that country. Shipping costs will
vary based on the weight of the box.
We will not ship overseas until the
customer is notified of the shipping
costs involved.
How is my credit card information
protected?
Our server uses something called
"Secure Server Technology" - it's a
technology to encrypt the
information you send us through our
Shopping Cart program, so that it
can not be read in transit. Once you
decide to pay with a credit card you
are automatically switched to the
Secure Server before you place your
order.
Can I pay with a
money order or check?
We offer you the option of phoning,
faxing or mailing in your credit
card number after you place your
order. You can also pay for your
order by money order or check.
Please follow the instructions that
are provided when you place your
order. Keep in mind that we can't
ship your order until we process the
check. |
